In today's complex supply chain landscape, efficiency and visibility are crucial for maintaining profitability. A leading brand in the travel industry faced significant challenges in managing their logistics costs when their overseas-manufactured products arrived at U.S. ports. This case study explores how deploying Owlery at third-party warehouses saved this company hundreds of thousands of dollars in detention and demurrage fees.
This company manufactures its products overseas, which are then shipped to the U.S. Upon arrival, the products are transported from the port to a third-party warehouse owned and operated by a major 3PL provider. However, they faced substantial detention and demurrage charges due to inefficiencies and a lack of visibility into the in/out times of trucks, trailers, and containers. These inefficiencies were costing the company hundreds of thousands of dollars each month and hampering their overall profitability.
Detention and demurrage fees quickly add up, significantly impacting the bottom line. For this company, the key to reducing these costs was gaining real-time visibility into the movement and status of their shipments. They needed a solution that could provide detailed insights into the arrival and departure times of their logistics assets at the warehouse. Without this visibility, they were unable to pinpoint delays and optimize their logistics operations.
To tackle this issue, the company deployed Owlery at the 3PL-operated warehouses. Owlery's advanced supply chain and logistics platform offered the precise visibility needed to monitor the in/out times of trucks, trailers, and containers, plus detailed audit logs of who did what when. With real-time data and actionable insights, the company could identify inefficiencies and make informed decisions to optimize their logistics operations.
Owlery is a game changer for how we run transportation. In the past, everything was on email and spreadsheets, and we had a tough time getting all the information from our 3PLs and brokers. With Owlery’s exception management and appointment scheduling, we expect to save a full headcount.
– Global Head of Transportation
The implementation of Owlery had a profound impact on the company's logistics costs. By leveraging Owlery's capabilities, they achieved:
With the efficiencies gained from Owlery, the company is now better positioned to handle increased shipment volumes and navigate future supply chain challenges. Owlery's platform continues to provide the scalability and adaptability needed for sustained growth.
For companies facing similar challenges in managing logistics costs, this success story serves as a powerful example of the value that Owlery's supply chain and logistics platform can deliver. By providing critical visibility and insights, Owlery helps businesses optimize their operations, reduce costs, and stay competitive in today's demanding market.
Does your business need better visibility into when your product is shipping? Contact us to learn how Owlery can transform your logistics operations and drive significant cost savings.
